Privacy Policy

Last updated: 2025

Information We Collect

When you interact with our website or personal shopping services, we may collect certain types of information. This includes personal details such as your name, email address, phone number, and style preferences when you submit a contact form, schedule a consultation, or engage our services. We also collect technical information automatically when you visit our website, including your IP address, browser type, device information, and pages you visit.

We collect this information to provide you with personalized shopping services, respond to your inquiries, improve our website functionality, and communicate with you about consultations and appointments. The information we collect is limited to what is necessary for these purposes.

How We Use Your Information

We use the information we collect to respond to your inquiries, provide our personal shopping and styling services, and improve your experience with our website. Specifically, we use your contact information to communicate with you about consultations, style preferences, shopping appointments, and service updates.

Technical information helps us understand how visitors use our website, which allows us to improve its design, functionality, and content. We may also use this information for security purposes and to prevent fraud or abuse.

Legal Basis for Data Processing

Our processing of your personal data is based on several legal grounds. When you contact us or request our services, we process your data based on your consent and our legitimate interest in providing personal shopping services and responding to inquiries. We may also process data to fulfill contractual obligations when you engage our styling services.

We ensure that our data processing activities comply with applicable data protection laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances: with your explicit consent, when required by law or legal process, to protect our rights or property, or with service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.

We may work with third-party services including Google Ads Conversion Tracking, Google Ads Remarketing, Google Analytics, and Google Maps API to enhance our services and website functionality. These services may collect information about your interactions with our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Under Australian privacy laws, you have the right to access, correct, or delete your personal information. You may also object to certain processing activities or request that we restrict how we use your information. To exercise these rights, please contact us using the information provided in the Contact section.

International Data Transfers

Your information may be transferred to and processed in countries other than Australia. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this policy, or as required by law. When information is no longer needed, we securely delete or anonymize it.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Third-Party Services

Our website may use third-party services that collect information about your use of our site. These services include Google Ads Conversion Tracking, Google Ads Remarketing, Google Analytics, and Google Maps API. These services have their own privacy policies governing the collection and use of information.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. For more information, please see our Cookies Policy.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: contact@handaromahandmad.world
Phone: +61 419 616 737
Address: 185 Elizabeth St, Sydney NSW 2000, Australia